Frequently Asked Questions
If you are a restaurant, please contact your distributor to pick up the empty kegs. If you have an empty keg that you purchased or found please return it to the location you purchased it from, or the nearest liquor store. If you have any additional questions, please email foundkegs@microstarkegs.com
All three brands are part of MicroStar Logistics, but they are tailored to different brewers’ needs. MicroStar-branded kegs are used for mid-sized to large breweries across the US, KegCraft kegs are tailored for small to mid-sized breweries primarily in the midwest, and our Kegstar division services breweries outside of the US, primarily in the UK, Western Europe, Australia and New Zealand.
Our global headquarters are in Denver, Colorado, and we have corporate offices in London and Sydney as well. Our growing network of quality centers includes facilities in Colorado, Texas, South Carolina, Pennsylvania and the UK.
While our quality programs now inspect and repair millions of kegs each year, proper indoor storage through the beer supply chain is strongly recommend to keep kegs in good working order.
Given our national footprint working with virtually every beer distributor and over 1,000 breweries, we consolidate our sponsorship support with the major, national beer associations including the Brewers Association, the National Beer Wholesalers Association, and the Beer Institute. However, if you would like to share a sponsorship opportunity, please contact your MicroStar representative or reach out through our CONTACT US form.
Brewers are either on the MicroStar-branded keg program or the KegCraft-branded keg program, and there are important differences between the two. For this reason, MicroStar and KegCraft kegs must be treated as two separate SKU’s.
Please email logistics@microstarkegs.com.
Please email logistics@microstarkegs.com.
Unfortunately, neither Ebay nor Craigslist have been responsive to this issue. They advise that you contact law enforcement if you believe you’ve found examples of stolen property on their websites.
First, please review the training tab in your TAP portal as you will find many training resources available. If you have additional questions, please reach out to billing@microstarkegs.com or logistics@microstarkegs.com.
Depending on your role in your organization, please email billing@microstarkegs.com or logistics@microstarkegs.com.
You can add a user to your account inside the portal on the Add User Account tab.
The TAP portal includes editing tools to update information. However, if you need additional assistance, please email billing@microstarkegs.com or logistics@microstarkegs.com.